How to order at Kainzmaier ?

[Activa]

I have been trying to order some parts for my 319 at Kainzmaier, i got a mail back with prices and accepted and asked how to pay so the parts can be send to me.
First writing in english then using google translate in german, but nothing seems to happen ?
So can anyone tell me how the normal procedure is ? am i doing anything wrong ? I really need the parts to get on in the project.

[Elo]

Hello,
You will get information from Reinhard in the next days.

[Sitting Duck]

He is very nice and helpful but I understand your struggles. I cannot speak German. I have received 2 packages so far and expecting 4 more. It has taken a Very long time to figures everything out speaking different languages.
I would love to speak english to someone else who is in the process of restoring one of these busses.
Contact me pleae

Er ist sehr nett und hilfsbereit, aber ich verstehe Ihre Kämpfe. Ich kann nicht Deutsch sprechen. Ich habe 2 Pakete erhalten, so weit und erwartet 4 mehr. Es hat sehr lange gedauert, bis alles aus verschiedenen Sprachen gesprochen wurde.
Ich würde gerne Englisch sprechen, um jemand anderes, der in den Prozess der Wiederherstellung eines dieser Busse ist.

Kontaktieren Sie mich bitte